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Frequently Asked Questions
- 01You can pick up your order during our operating hours: Monday to Friday from 8:30 AM to 7:30 PM, and Saturday from 10 AM to 4 PM. We are closed on Sundays.
- 02We ship anywhere within Canada! Plus, if your order is over $75.00 before taxes, you get free shipping. For our friends in the USA, shipping is available based on the weight of your order.
- 03Our phone number is (807) 709-9840.
- 04We are located at 251 Strand Avenue, Thunder Bay, Ontario.
- 05You can expect your delivery during our business hours: Monday to Friday from 8:30 AM to 7:30 PM, and Saturday from 10 AM to 4 PM. We are closed on Sundays.
- 06You can earn reward points on your purchases and use them toward future orders! It’s a simple way to make your dollar go further while you shop with us.
- 07We accept credit cards, PayPal, Apple Pay, and Google Pay for online orders! If you shop with us in person, card payments and other point-of-sale options are also available.
- 08Yes! We offer free local delivery in Thunder Bay. If you're in our local area, choose delivery at checkout or contact us for help.
- 09We accept returns or exchanges for damaged products. Please contact us as soon as possible after receiving your order, and we’ll help make it right!
- 10If you need to make a change, contact us right away! Once an order has been packed or shipped, changes may not be possible.
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