Frequently Asked Questions

You can pick up your order Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM! We’re closed on Sundays.

You can have your order shipped anywhere in Canada! We also offer free local delivery in Thunder Bay. If you’re unsure about shipping for your area, just reach out and we’ll help you out!

You can call us at (807) 709-9840! Reach out if you need help with an order, pickup, delivery, or product questions.

We’re based in Thunder Bay, Ontario! If you need the exact pickup or delivery details, just contact us and we’ll be happy to help.

You can expect deliveries during our current hours: Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM! We’re closed on Sundays.

You can earn reward points on your purchases and use them toward future orders! It’s a simple way to make your dollar go further while you shop with us.

We accept credit cards, PayPal, Apple Pay, and Google Pay for online orders! If you shop with us in person, card payments and other point-of-sale options are also available.

Yes! We offer free local delivery in Thunder Bay. If you're in our local area, choose delivery at checkout or contact us for help.

We accept returns or exchanges for damaged products. Please contact us as soon as possible after receiving your order, and we’ll help make it right!

If you need to make a change, contact us right away! Once an order has been packed or shipped, changes may not be possible.

Absolutely! We work with homes, offices, and other businesses. If you need larger quantities or regular supply orders, reach out and we’ll help you find the best fit.

Yes! We focus on eco-friendly cleaning and personal care products, and many of our items are sourced from Canadian companies. It’s one more way we help you shop greener and support local!

Yes! If you’re not sure what you need, contact us and we’ll be happy to help. We can point you to the right cleaning or personal care products for your space!

We may have gentle options depending on the product line. Check the product details for ingredients and features, or get in touch with us if you need help finding something suitable!

Many of our eco-friendly options are made with safer ingredients for everyday use around families and pets. Please check each product label and description for specific details before use!